NDIS Support
Guidance and information on the National Disability Insurance Scheme, so eligible individuals can access the funding and supports they're entitled to.
See eligibility & how to applyNDIS Support · Inala, QLD
A world of possibility, built with you.
CitiReach believes in a world with no limits — where every individual can embrace boundless possibilities and reclaim control over their life. We walk alongside NDIS participants and their families with support and workplace training.
NDIS Support Provider
Workplace Training via CitiSkills
"A world where limits are challenged, and possibilities are endless."
— CitiReach vision
26 Rosemary Street, Inala QLD 4077
0418 409 042
admin@citireach.com.au
What we offer
Two ways we help — and one way to start.
Support and skills, delivered by people who know the NDIS. Not sure which one fits? Just ask.
CitiSkills
Hands-on workplace training in a real retail and warehousing environment in Inala, building confidence and job-ready skills.
See the training programNot sure where to start?
Tell us a bit about your situation and we'll point you to the right support — no wrong door.
Make an enquiryJust for fun
Pop a possibility.
Go on, tap a few — every bubble is something CitiReach can help you reach.
0
possibilities popped
What families say
"I've had a really positive experience with the team. Everyone has been friendly, approachable, and easy to talk to. They genuinely take the time to listen and help where they can, which makes a big difference. The support has always been professional while still feeling relaxed and welcoming. Thanks for everything you do!"
— Catherine Pham
"Great team, thoughtful and supportive. Highly recommend! My experience has been fantastic just with knowing the workers and seeing how passionate and accomodating they are!"
— Alexander O'Connell
"This team is the real deal… Well, done… Keep up the great work, focusing on great client service"
— Andrew Staggs
0
Training areas at CitiSkills
0
Days a week of hands-on training
<65
Years old to be NDIS-eligible
Our why
Choice, dignity, and a supportive environment — that's the whole approach.
Based in Inala, Queensland, CitiReach exists so that people can live independently and confidently. Our Support Workers are dedicated, compassionate, and highly skilled — they build personalised plans around what each person actually needs, not a one-size-fits-all program.
Choice & dignityEvery plan is built around the person, respecting their say in their own life.
A safe, supportive environmentSomewhere people can build confidence without judgement.
Real independenceSkills, support, and connections that lead somewhere — not just check a box.
Our Mission
"We believe in a world with no limits, where every individual can embrace boundless possibilities and reclaim control over their life."
— Ps. Steve Mifsud - CitiReach Oversight and Director
CitiReach is connected to Citipointe, supporting the Inala community and beyond.
CitiSkills
Real work. Real training. A real outlet in Inala.
CitiSkills is our workplace training initiative — hands-on, real-world experience designed to build the confidence and competencies people need to move into employment.
Training areas
- Retail & point-of-sale
- Warehousing & inventory
- Administration & data entry
- Gardening & nursery work
- Landscape conservation
- Maintenance & repairs
- Environmental services & recycling
- Custodial work
Participants work toward a non-accredited Certificate in Workplace Skills, supported on-site by Project Supervisors, Support Workers, and ancillary staff.
Location
Retail & Warehousing outlet, Inala QLD
Schedule
Monday–Friday, from 8:00am
Sessions run 4+ hours.
Get started
Contact us on 0418 409 042 or admin@citireach.com.au to arrange a visit.
Real moments from CitiSkills training days — tap a photo to take a closer look
NDIS Support
Funding exists for a reason.
The National Disability Insurance Scheme (NDIS) is an Australian Government initiative that provides funding to eligible individuals with disabilities — to build independence, join in community life, and connect to services across health, education, and social activities.
Who's eligible
01
Age — under 65 years old at the time of application.
02
Residency — Australian citizen, permanent resident, or Protected Special Category Visa holder.
03
Disability — a permanent, significant disability that affects daily functioning.
How to apply
1
Call the NDISPhone 1800 800 110 to request an Access Request Form.
2
Submit the formDownload it from the NDIS website and return it by email or mail.
3
Or get help locallyA Local Area Coordinator can assist you through the process — and so can we.
Not sure where you stand? Get in touch and we'll talk it through with you.
Careers
Apply to work with us
Whether you're brand new to support work, bring lived experience, or you're already a qualified support worker — we'd love to hear from you.
Work close to homeShifts based in and around Inala.
Flexible shiftsWork that fits around your life.
Training & supportWe invest in you from day one, whatever experience you're starting with.
A genuinely caring teamSmall, close-knit, and connected to Citipointe.
Resources
A few places to start.
Official NDIS information, straight from the source.
ndis.gov.au
NDIS official website
Eligibility, planning, and participant information direct from the National Disability Insurance Agency.
1800 800 110
Request an Access Request Form
Call the NDIS directly to start your application, or ask us to help.
CitiReach
Talk to us first
Not sure where to begin? Send an enquiry and we'll point you in the right direction.
CitiReach
Our policies
Organisational policies and procedures, hosted on Google Drive.
Google Reviews
What families and participants say.
Real feedback from real reviews on our Google Business Profile — unedited.
"I've had a really positive experience with the team. Everyone has been friendly, approachable, and easy to talk to. They genuinely take the time to listen and help where they can, which makes a big difference. The support has always been professional while still feeling relaxed and welcoming. Thanks for everything you do!"
"So endearing to hear your feedback Catherine. We LOVE our team here, and your words mean so much to us! Thank you! — Kelly"
"Great team, thoughtful and supportive. Highly recommend! My experience has been fantastic just with knowing the workers and seeing how passionate and accomodating they are!"
"Hi Alex, you are invaluable. Thank you for your kind hearted words and input! Much appreciated, — Kelly"
"This team is the real deal… Well, done… Keep up the great work, focusing on great client service"
"Hiya Andrew! Thank you for encouraging words and sharing our thoughts on this great team. Truly grateful. — Kelly"
Get in touch
Make an enquiry
Tell us a little about what you need and we'll get back to you — usually within a couple of business days.
Prefer to call?0418 409 042
Email directadmin@citireach.com.au
Visit us26 Rosemary Street, Inala QLD 4077
Contact
Find us in Inala.
26 Rosemary StreetInala, QLD 4077 — open in Google Maps